Privacy Policy

Effective Date: May 13, 2025
Last Updated: May 13, 2025

At Whoova, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

1. What We Collect

We collect the following types of data:

• Account Information: Your name, email address, and optional profile information when you sign up.
• Feedback Submissions: Text submitted anonymously by users (including feedback you receive).
• Usage Data: IP address, browser type, device information, and general usage statistics to improve the service.
• Cookies and Analytics: We may use cookies and analytics tools (e.g., Google Analytics) to understand how you use the site.

2. How We Use Your Information

We use the data we collect to:

• Deliver the core Whoova experience (e.g., allowing you to receive feedback).
• Rephrase or moderate feedback using AI for constructiveness and tone.
• Improve our product and user experience.
• Communicate with you (e.g., account notifications, feature updates).
• Comply with legal obligations.

3. AI Moderation

To protect users and maintain a constructive environment, we use AI to:

• Detect and rephrase content that may be unhelpful, vague, or harmful.
• Normalize tone to be more respectful and growth-oriented.

We do not share raw feedback with others, and only you (the recipient) will see the final version.

4. Data Sharing

We do not sell your personal data or feedback to third parties.

We may share limited, anonymized, or aggregated data with service providers or partners strictly to operate or improve Whoova.

5. Your Rights

You may:

• Request deletion of your account and all associated feedback.
• Update your personal information at any time.
• Request a copy of the data we have stored.

Send requests to hello@whoova.com.

6. Data Retention

We retain your data only as long as needed to provide the service or as required by law. Deleted accounts are purged from our system after a short grace period.

7. Security

We take reasonable technical and organizational steps to protect your data, including encryption and access controls.

No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

8. Children's Privacy

Whoova is not intended for children under 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Major changes will be notified via email or platform alerts.

10. Contact Us

Questions? Reach us at trywhoova@gmail.com